Deliver an Unmatched Post-Purchase Experience
ParcelPanel Order Tracking frees up your support team, creates customer loyalty, and gets you repeat sales. From automated shipping updates to comprehensive coverage for lost or damaged packages, ParcelPanel helps you create a frictionless delivery experience that keeps shoppers coming back for more. Plus, with round-the-clock support and easy scalability, you can rest assured that your post-purchase experience is always in good hands.
DTC brands choose our solution
Drive more repeat purchases after checkout
ParcelPanel turns "Where is my order?" into customer confidence, keeping shoppers engaged and building trust at every stage of the post-purchase journey.
Real-time updates for happier customers and a freer support team
Give your customers real-time visibility of their shipments so they always know where their orders are and when they'll arrive. By proactively sending tracking updates, you can reduce repetitive support tickets by up to 75%—freeing you to focus on growing your business.
Try Order Tracking free
Keep customers informed at key touchpoints effortlessly
Stay top of mind without lifting a finger. ParcelPanel sends automated, personalized shipping notifications straight to your customers, keeping them informed every step of the way and eliminating the need for manual updates.
Try Order Tracking freeDelight customers with a fully branded, revenue-boosting tracking experience
Give your customers a clear, on-brand tracking experience that keeps them in the loop and cuts down on "Where Is My Order?" queries. Showcase estimated delivery dates, feature personalized product recommendations, and maintain your unique look and feel—all in one place—so you reduce support tickets, build loyalty, and boost sales from post-purchase engagement.
Try Order Tracking freeReal-time visibility you can act on
Gain complete visibility into your delivery process with real-time data on transit times, lookups, conversions, and shipping statuses—so you can swiftly spot and fix bottlenecks before they slow you down. By refining your shipping strategy and leveraging customer insights, you'll improve transit times, boost tracking page engagement, and ultimately drive more repeat sales.
Try Order Tracking free
Drive more repeat purchases after checkout
ParcelPanel turns "Where is my order?" into customer confidence, keeping shoppers engaged and building trust at every stage of the post-purchase journey.
Real-time updates for happier customers and a freer support team
Give your customers real-time visibility of their shipments so they always know where their orders are and when they'll arrive. By proactively sending tracking updates, you can reduce repetitive support tickets by up to 75%—freeing you to focus on growing your business.
Try Order Tracking free
Keep customers informed at key touchpoints effortlessly
Stay top of mind without lifting a finger. ParcelPanel sends automated, personalized shipping notifications straight to your customers, keeping them informed every step of the way and eliminating the need for manual updates.
Try Order Tracking free
Delight customers with a fully branded, revenue-boosting tracking experience
Give your customers a clear, on-brand tracking experience that keeps them in the loop and cuts down on "Where Is My Order?" queries. Showcase estimated delivery dates, feature personalized product recommendations, and maintain your unique look and feel—all in one place—so you reduce support tickets, build loyalty, and boost sales from post-purchase engagement.
Try Order Tracking free
Real-time visibility you can act on
Gain complete visibility into your delivery process with real-time data on transit times, lookups, conversions, and shipping statuses—so you can swiftly spot and fix bottlenecks before they slow you down. By refining your shipping strategy and leveraging customer insights, you'll improve transit times, boost tracking page engagement, and ultimately drive more repeat sales.
Try Order Tracking free
Go global with ease
Seamlessly connect to 1,400+ global carriers—including USPS, UPS, FedEx, and DHL—and tap into 50+ leading apps like Klaviyo, Gorgias, and Yotpo. By tailoring your workflows and unlocking powerful automation, ParcelPanel ensures a frictionless, scalable post-purchase experience—no matter where or how you fulfill.
For peace of mind and real business growth
With ParcelPanel, you can go the extra mile by protecting every order and delivering worry-free experiences, driving measurable results easily.
Shipping Protection Coverage
Tangible Business Benefits
Let customers opt in for shipping protection and enjoy peace of mind
Offer shipping protection as an optional add-on from ParcelPanel, giving your customers peace of mind against lost, damaged, or delayed packages. With a simple checkbox at checkout, they can opt in, file claims in seconds, and receive resolutions within 48 hours—without adding extra overhead or risk to your store.
Try for free
What our customers say
A must-have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed.
ParcelPanel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses.
So far so good. Detailed and gives customer peace of mind with shipping and tracking updates. Good to enhance the customer experience.
I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable.
This app gets the job done! I've been using it for several years now. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier.
With the tracking, you can have it take your customers straight to the courier site or remain on your own site, it's such a great feature!
Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are.
A must-have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed.
ParcelPanel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses.
So far so good. Detailed and gives customer peace of mind with shipping and tracking updates. Good to enhance the customer experience.
I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable.
This app gets the job done! I've been using it for several years now. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier.
With the tracking, you can have it take your customers straight to the courier site or remain on your own site, it's such a great feature!
Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are.
Frequently asked questions
Want to seize every post-purchase opportunity?
Book a free strategy call today. Discover how to engage customers after purchase, build trust, and drive more repeat sales.